Based in the north east of England, WrightWay digital is a small but forward thinking digital media agency.
We provide companies of all sizes, with the resources needed to expand and lead in the online marketplace
0845 490 2321 / +44 (0)1642 847463

Quality Policy Statement

The objectives which underpin the policy are:


    • To develop a full understanding of the needs of our customers.
    • To work in close co-operation with clients, customers, suppliers and sub-contractors to provide the right quality work and service, first time.
    • To actively seek customer feedback and to use this as a format for continuous assessment and improvement.
    • To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies.

Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all.

WrightWay Digital Ltd is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company.

WrightWay Digital Ltd has implemented a management structure that is based on the quality and commitment of its professional and experienced management and consultants.

Our Director has a specific responsibility for ensuring that the management structure reflects the quality standard, so that compliance with this Quality Policy is maintained and improved.

We are continually developing the Company’s operation and upgrading of IT systems and invest to a high degree in staff training to professional level.

WrightWay Digital Ltd’ approach is to listen to our clients and customers and to openly discuss the individual requirements of every contract, thus ensuring that our clients remain fully satisfied with our service delivery.

With each project we undertake, a Quality Plan is implemented, encompassing control measures that ensure the client’s requirements are met, within the specified time, and in line with the budget. To this end, we endeavour to work as a committed team in a spirit of co-operation with the client and their customers.

WrightWay Digital Ltd management has the authority to make decisions, within the scope of their responsibilities, and is charged with working in accordance with the documented procedures.


WrightWay Digital Ltd’ objectives are:


    • To continue to meet in full the requirements of the client.
    • To reduce waste and loss.
    • To carry out all our activities within our environmental policy guidelines, thus helping to ensure a sustainable environment for the benefit of the community.
    • To continually identify improvements to existing working practices.
    • To remain up to date with the latest techniques and technologies
    • To remain innovative In the techniques we employ.